Frequently asked questions

Once you sign up, you'll be scheduled for the same service day each week whenever possible. On your scheduled day, our system will send you a text message when we're on the way so you know when to expect us. No need to leave room in your trash can, we haul the waste away for you. During each visit, we'll thoroughly clean your yard, bag the pet waste, and take it with us for disposal. If your service day is ever affected by weather, holidays, or other unforeseen circumstances, we'll notify you by text as soon as possible. We believe communication is key and work hard to keep our customers informed every step of the way.

We proudly serve most of the DFW area. If you're unsure whether we service your location, simply contact us for a free quote. We'll be happy to let you know if you're within our service area and provide pricing for your property.

No, we do not require you to sign a long-term contract. We offer flexible service options and allow you to adjust or cancel your service plan as needed. We believe in earning your business with each visit.

We operate rain or shine! Unless weather conditions pose a safety risk to our team, we will continue with scheduled cleanings. In the event of severe weather, we will do our best to reschedule your cleaning at a convenient time.

Scheduling a cleaning is easy! You can either contact us directly via phone or email.

Absolutely! We welcome any special instructions or requests you may have. Whether it's specific areas of your property that require extra attention or instructions regarding access to your yard, simply let us know, and we'll accommodate your needs.

We make payment easy through our customer portal, Sweep & Go. Simply add a credit or debit card to your profile, and we can automatically charge it the day after your service is completed or on a specific day of the week to match your payday schedule. We also accept cash, Zelle, and Venmo. However, for convenience and reliability, we recommend using Sweep & Go with automatic payments. This ensures your account stays current and allows for a hassle-free experience.